Basin Gaming

Opinions

• John Sarabia

  May, 27 2018
  ★ ★ ★ ★ ☆
  This review of basin gaming will cover my last several visits to the shop: The shop owner Rob was very nice and knowledgeable and ordered a base game (Legendary) for me on my earlier visits.
  Following that visit Cody behind the counter was friendly and looked up the information regarding all of the games that I asked about as well as ordering the first 2 expansions(Secret Wars & Dark City) for the game.
  Of my three most recent trips I was only helped properly Tuesday, apparently that is when Cody is behind the counter. Prior to this visit I have been in mostly on weekends, and there has been new staff in the shop. I say in the shop, because the first time the young woman employed there was talking to some friends in the back and the person behind the counter said he didn't work there. He proceeded to offer no assistance and after waiting too long, I asked who was running the shop and was directed to the young woman. She was uninterested in helping me, and when asked about product she responded with "I don't know when he orders them." While looking at her phone.
  The next week I came in I spoke to a younger man who was behind the counter, after helping two people who were not in line, he grudgingly collected the items I purchased (Dice, and several tabletop games) and rang them up without once actually answering any questions.
  These last few visits are the reason Basin Gaming does not get 5 stars from me. On my older visits Byron, Rob, and Cody earned 5 stars and to my regret I did not review the shop then. I can only hope the service from the new employees improves to the standard I expect from the shop so I can review again in the future and raise the rating to 5 stars.

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